Step 1 - Completing Your Application

Welcome to our institutional onboarding process. To ensure the highest levels of security and regulatory compliance, our application is structured into a clear, sequential journey.

Please follow these stages in order. You must successfully complete each stage before proceeding to the next.

Stage 1: Entity Creation & Wholesale Investor Check

This initial stage confirms your eligibility for our services.

1. Create Your Entity: You will begin by providing the basic details of your organization or entity, such as its name and type (e.g., Company, Trust, Individual).

2. Complete the Wholesale Check: (Redacted) provides services exclusively to wholesale clients. This is a mandatory verification step.

   • If You Have a Wholesale Investor Certificate: You will be prompted to upload a valid certificate signed by a qualified accountant for our compliance team to review.
   • If You Do Not Have a Certificate: You may qualify by meeting a minimum spend threshold. You will be directed to contact our Sales team, who will review your case and provide the next steps.

Caution

You must successfully pass the Wholesale Investor check to gain access to our trading services. If this check is not completed, you will be unable to proceed with the rest of the onboarding process.

Stage 2: Business Verification (KYB)

After passing the Wholesale check, you will provide detailed information about your business entity.

Note

This stage is for business entities like Companies, Trusts, and Partnerships. If you are onboarding as an Individual, you will skip this stage and proceed directly to Stage 3: Identity Verification (KYC).

The required information and documents will vary based on your business type:

For Companies:

• Required Documents: Certificate of Incorporation, Shareholder Register.
• Process: You must invite all Ultimate Beneficial Owners (UBOs) and Directors to the platform. They will receive an email prompting them to join the entity.

For Trusts:

• Required Documents: A signed copy of the Trust Deed.
• Process: You must invite all Trustees and Beneficiaries to the platform.

For Partnerships:

• Required Documents: Partnership Agreement, Business Registration Certificate.
• Process: You must invite all Partners to the platform.

Once all business documents are uploaded and all required individuals have been invited, you can proceed to the final stage.

Stage 3: Individual Identity Verification (KYC)

This is the final stage where we verify the identity of all individuals associated with the entity.

This step must be completed by:

1. The initial user who is setting up the account.
2. All individuals who were invited during Stage 2 (e.g., Directors, UBOs, Trustees).

The KYC process is handled by our trusted partner, Onfido:

1. Submit Personal Information: Provide your full name, date of birth, etc.
2. Upload Identity Document: Upload a clear image of a valid, government-issued photo ID (e.g., Passport, Driver’s Licence).
3. Capture a Live Selfie: Use your device’s camera to take a live photo, which is matched against your ID document to prevent fraud.

Most automated verifications are completed within minutes.

Final Review

Once all individuals associated with the entity have successfully completed KYC, your entire application will be submitted for a final review by our compliance team. You will be notified by email as soon as your entity is fully approved and ready to use.

Next Step: Activating Your Account with Mandatory MFA